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Complaints & Disputes
If you are unhappy with your order or our service, we want to make it right.
How to file a complaint:
- Email us at info@mirayapk.com with your Order ID and details, or
- Call/WhatsApp us at 0302 3804633 (Mon – Sat, 10 AM – 7 PM PKT)
What to expect:
- We will acknowledge your complaint within 48 hours.
- We aim to resolve all complaints within 5–7 business days.
- If a refund is due, it will be processed as per our Shipping & Returns policy.