Terms & Conditions

1. About Us

MIRAYA ("we", "us", "our") is a Pakistan-based e-commerce business operated from Karachi, Pakistan. By accessing or purchasing from mirayapk.com, you agree to these Terms & Conditions.

2. Orders & Acceptance

All orders placed on mirayapk.com are subject to acceptance and availability. We reserve the right to refuse or cancel any order (with full refund if already paid) in cases of pricing errors, stock unavailability, or suspected fraud. You will receive an order confirmation with your Order ID after checkout.

3. Pricing & Payment

All prices are listed in Pakistani Rupees (PKR). We accept:

• Credit/Debit cards and online payments, processed securely by Safepay
• Cash on Delivery (COD)

We never store your card details on our servers. All online payments are handled by Safepay, a licensed payment gateway in Pakistan.

4. Shipping & Delivery

We currently deliver within Karachi, Pakistan. Please see our Shipping & Returns page for timelines and details.

5. Returns, Exchanges & Refunds

Please see our Shipping & Returns page for our full policy, including refund turnaround times.

6. Product Descriptions

We make every effort to display product colors, fabrics, and details accurately. Minor variations may occur due to screen settings and photography lighting.

7. Intellectual Property

All content on this website (text, branding, images) is the property of MIRAYA unless otherwise stated and may not be reproduced without permission.

8. Limitation of Liability

To the maximum extent permitted by law, MIRAYA shall not be liable for indirect or consequential losses arising from the use of this website. Our total liability for any order shall not exceed the amount paid for that order.

9. Governing Law

These terms are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Karachi, Pakistan.

10. Contact

Questions about these terms: info@mirayapk.com | 0302 3804633 | Karachi, Pakistan.